Disclaimer: SkylightsAustralia.au does not provide warranties for any products featured or sold on our platform. All products come with a manufacturer’s warranty provided by the respective brands or suppliers. SkylightsAustralia.au serves as an informational and connection platform only and is not involved in the management of warranty claims.
Manufacturer’s Warranty: All skylights showcased on SkylightsAustralia.au typically come with a manufacturer’s warranty, covering defects in materials and workmanship. The exact terms, duration, and conditions of the warranty may vary between products and brands. Please refer to the specific warranty provided by the manufacturer for details. These warranties are in addition to your statutory rights under Australian Consumer Law (ACL).
Making a Warranty Claim: If you encounter any issues with your skylight that may be covered under warranty, please contact the installer or the authorised supplier from whom the product was purchased. SkylightsAustralia.au does not manage or facilitate warranty claims. The warranty claim process will be handled directly between the purchaser and the product’s manufacturer or authorised installer. In addition to the manufacturer’s warranty, you may have remedies available under Australian Consumer Law (ACL).
Recommendations: Before purchasing a skylight, we recommend reviewing the warranty information provided by the manufacturer or supplier. Ensure that you understand the warranty terms, including the duration, coverage, and claim process. Be aware of any exclusions or limitations that may apply, and always consult the specific warranty document provided with the product.
Exclusions: Manufacturer warranties often come with specific exclusions. These typically include, but are not limited to, damages caused by:
Improper installation
Misuse or modifications
Acts of nature (e.g., extreme weather events) Always consult the specific warranty document for full details on exclusions and limitations. Be aware that exclusions under a manufacturer’s warranty do not negate your rights under Australian Consumer Law (ACL).
Limitation of Liability: SkylightsAustralia.au acts solely as a platform for connecting consumers with products and services. We are not responsible for the quality, performance, or warranty of any product sold or featured on our platform. Our liability is strictly limited to the services we provide directly and does not extend to issues arising from products, installation, or warranties provided by third-party manufacturers or suppliers. This limitation of liability does not affect any statutory rights or remedies available under Australian Consumer Law (ACL).
Statutory Rights Under Australian Consumer Law: For Australian customers, the warranties provided by manufacturers are in addition to the rights and remedies available under Australian Consumer Law (ACL). Under ACL, consumers are entitled to statutory guarantees, including repairs, replacements, or refunds for faulty goods, even if the manufacturer’s warranty has expired. For further information on your rights, please consult the Australian Competition and Consumer Commission (ACCC) or contact the manufacturer directly.
Governing Law: For products sold through SkylightsAustralia.au, the governing law is Australian law, and the terms and conditions of Australian Consumer Law (ACL) apply where relevant.
